Over the past twenty years of teaching how to fit bras by eye, without a tape measure, I have emphasised the importance of not only finding the correct bra size for each person, but also allowing time when assessing the correct bra fit. Taking time not only ensures we find the right style and size for each person but we find the most comfortable bra for them because Comfort Always Wins." Lindsey Brown
Professional Behaviour Policy
We are committed to maintaining a safe, professional, and respectful environment for all attendees, and members of our team. We expect all communication to reflect mutual respect.
This customer behaviour policy forms part of our approach to protect our team and attendees.
Professional Boundaries
Our services operate within a professional, female-focused environment. Our bra fitting training courses involve working closely with the body in a professional setting.
For this reason, we operate a strict zero-tolerance policy towards any form of inappropriate, abusive, or indecent behaviour, including calls, emails, or online communication.
All communication must remain:
- Respectful
- Appropriate
- Relevant to the service we provide
Any behaviour that breaches these professional boundaries will result in immediate action.
Unacceptable Behaviour
The following behaviours will not be tolerated under any circumstances:
- Repeated prank or time-wasting calls
- Harassment via phone, email, or social media
- Inappropriate comments
- Indecent behaviour or requests
- Cyber flashing (sending unsolicited sexual images), which is a criminal offence under UK law (Online Safety Act 2023)
- Threatening language or any form of intimidation
Any behaviour that causes discomfort, distress, or concern will be treated as unacceptable.
Our Response
Where unacceptable behaviour occurs:
- We reserve the right not to respond to abusive communication
- The behaviour will be identified as inappropriate
- Communication may be ended immediately without warning
- The incident may be formally recorded and, where appropriate, reported to the police
We are not obliged to continue communication where behaviour is deemed inappropriate.
Prank Calls & Indecent Contact
We operate a strict zero-tolerance approach to prank calls and indecent contact.
- Repeated nuisance contact will result in immediate blocking
- Inappropriate behaviour will be treated as harassment
Legal Position
We have taken guidance and advice regarding this matter.
Where behaviour meets the threshold of harassment, indecent communication we reserve the right to escalate the matter and report incidents to the police in line with current legislation, including:
- Harassment
- Threats
- Indecent behaviour
- Cyber flashing
Where necessary, we will:
- Retain records of communication, including call logs, emails, and messages
- Block telephone numbers, email addresses, and social media accounts
- Report indecent communication, including cyber flashing, to the police where appropriate
Our Commitment
Behind every enquiry is a real person.
We are here to provide professional bra fitting services and education, and we expect all communication to reflect mutual respect.
Policy Update
This policy has been updated as of March 2026.